Shipping policy
Shipping Policy
Thank you for shopping with Empire & Kingdom Heritage. We are committed to delivering your order as quickly and securely as possible.
Processing Time
All orders are processed within 2–8 business days. Orders are not processed, shipped, or delivered on weekends or holidays.
If we experience a high volume of orders, processing times may be extended. If there is a significant delay, we will contact you by email.
Shipping
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Delivery times may vary depending on your location, shipping carrier, weather conditions, and other circumstances beyond our control.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. Empire & Kingdom Heritage is not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Stolen Packages
We are not responsible for lost or stolen packages that are marked as delivered by the shipping carrier. If your package is lost in transit, please contact us and we will do our best to assist you.
Contact Us
If you have any questions about shipping, please contact us at:
Email:
Mail to:empireandkingdomheritage@gmail.com